Running the Show: Customer Service
$19.95
Presented by Lawrence Biscontini, MA
Analyze and imitate the best in customer service from around the globe. Join Lawrence as he shares his two decades of experience on how to attract, train and maintain clients and members. Group Instructors, Personal Trainers and Owners will benefit from this creative and detailed presentation exploring customer acquisition, retention and management. Leave with tools to grow your client base and client satisfaction. (LECTURE)
Time: 93 minutes
Description
Presented by Lawrence Biscontini, MA
Analyze and imitate the best in customer service from around the globe. Join Lawrence as he shares his two decades of experience on how to attract, train and maintain clients and members. Group Instructors, Personal Trainers and Owners will benefit from this creative and detailed presentation exploring customer acquisition, retention and management. Leave with tools to grow your client base and client satisfaction. (LECTURE)
Time: 93 minutes
About The Presenter:
Lawrence is an SCW Faculty Member, Presenter and Mindful Movement Specialist who has won multiple industry-recognized awards. He is currently on the Advisory Board for the International Council on Active Aging (ICAA), and he is the Senior Consultant for Power Music. Lawrence has been a part of the BOSU Developmental Team and is currently a Registered Yoga Alliance Teacher and Contributing Author to industry magazines for ACE and AFAA’s American Fitness. His newest book is “Stories of Color”, which is a fictional book supporting his charity and scholarships. Find Lawrence at www.findlawrence.com.