It’s None of Your Business…
It’s All of It!
Part-time Staff for Full Service Success
Thursday August 29, 3pm – 3:45pm ET
Featuring Sara Kooperman, JD, Ann Gilbert, Bob Esquerre, MA, NSCA-CPT, Roberto Melani, MBA & Hank Ebeling
Join us for a webinar/podcast where we delve into the art of hiring, managing and growing part-time staff for boutique studios and full-service health clubs. Our dynamic panel of industry experts will reveal cutting-edge strategies to boost team cohesion, uphold impeccable service standards, and harness the power of flexible, remote roles to propel your business to new heights. Get ready to uncover game-changing insights on expanding your business through visionary leadership, a vibrant company culture, unwavering staff commitment, and top-tier service standards. Don’t miss out on these practical tips for solving problems and improving your client experience.
KEY POINTS TO BE DISCUSSSED:
• What are some of the key qualities you look for when hiring part-time staff for boutique studios or full-service health clubs, and how do you identify those qualities during the interview process?
• How can fitness businesses effectively manage and motivate part-time staff to maintain high levels of commitment and performance, especially when many roles are flexible or remote?
• What strategies have you found most successful in building a strong, cohesive team culture with part-time employees who may have varying schedules and levels of engagement?
• How can fitness businesses ensure that part-time staff consistently uphold service standards that align with the company’s brand and client expectations?
• In your experience, what are the biggest challenges in integrating part-time staff into the larger team, and how can these challenges be overcome to create a seamless working environment?
• Can you share some innovative ways to leverage the strengths of part-time staff to expand business operations, increase client satisfaction, and drive growth?
Meet our Industry Leading Expert Panel
Sara Kooperman, JD
Sara Kooperman, JD, is CEO of SCW Fitness Education, WATERinMOTION®, and S.E.A.T. Fitness. Recognized as the 2022 Most Innovative Fitness Pro by FIT-C, she is also a best-selling author and National Fitness Hall of Fame inductee. Sara has been named Illinois State Businesswoman of the Year and serves on the ACSM Communication & Public Information Committee, Gold’s Gym Think Tank, and canfitpro Advisory Panel. She is a founding board member of the Women In Fitness Association (WIFA) and has been nominated for the IDEA Fitness Leader of the Year Award.
Ann Gilbert
Ann Gilbert is the fitness industry’s premiere educator on exercise and aging. A successful owner and operator of FIT-HER: Fitness For Women, she oversees 50+ Personal Trainers and Group Fitness Professionals, coordinating an extremely successful facility including group exercise, personal training, functional training for older adults and aquatics. As an ACE / IHRSA Personal Trainer of the Year, Ann is a featured, sought-after, and popular speaker for the Health & Fitness Association, FBA- Succeed, Club Industry, SCW MANIA®, and IAFC Conventions. Ann is an industry leader and education expert helping to develop and teach the following SCW Certifications: Active Aging, Aquatic Exercise, Group Fitness, WATERinMOTION®, and S.E.A.T. (Supported Exercise for Ageless Training.)
Bob Esquerre, MA, NSCA-CPT
Bob is a distinguished professional with over 13 years in Corporate America, excelling in Project and Operations Management. With a wealth of 38+ years in the Health & Fitness Sector, he serves as a renowned Trainer of Trainers, Instructor of Instructors, and Business Coach. Bob’s expertise spans GroupEX, Personal Training, and Fitness Direction. As a global lecturer, he guides Club/Studio Owners and Managers, offering insights on achieving financial success while delivering 5-Star Experiences. Bob’s impactful career includes roles as Corporate Fitness Director for prestigious establishments like Equinox Fitness Clubs and Genesis Health Clubs.
Roberto Melani, MBA
Roberto has been a leading presence in the fitness industry for over 3 decades, working for major national fitness companies, and has been a featured presenter at national and international fitness conventions. He is the Regional Group Fitness Manager for In-Shape Family Fitness providing education, training, and development for 300+ coaches. Roberto has an MBA in Sports & Fitness Management and holds fitness certifications through NASM, FAI and EBFA.
Hank Ebeling
Hank Ebeling is a small-business entrepreneur and founder of H4 Training gyms, with a degree in Kinesiology and Exercise Science. Passionate about delivering exceptional service and creating memorable client experiences, Hank hosts the Success Trails Podcast, where he shares insights for business growth. He authored Crushing the Competition with Service, available on Amazon. Formerly a Fitness Manager at Equinox, Hank now inspires and elevates others through his entrepreneurial success.
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